Adrian Johnson
TLDR:
Key points:
- Cognizant expands technology operations partnership with CNO Financial Group
- Implementing cloud, digital technologies, and AI to enhance customer experience and optimize business processes
Cognizant has announced the continuation of a strategic partnership with CNO Financial Group, a leading provider of insurance and financial services. The partnership aims to optimize and enhance CNO’s technology-based services and solutions using cloud, digital technologies, and artificial intelligence (AI). Cognizant will provide end-to-end technology services, leveraging industry-leading frameworks and generative AI technologies.
The partnership with CNO allows Cognizant to bring its expertise in helping North American life insurers transition from legacy operating environments to digital ecosystems. By leveraging the latest technologies, Cognizant aims to enhance customer experience and drive efficiencies for CNO’s technology landscape. CNO’s Chief Information Officer, Mike Mead, emphasizes the importance of partnerships that enhance technology experience and improve service delivery.
Cognizant’s North America Insurance Business Unit Leader, Sarat Varanasi, expresses excitement about continuing the partnership with CNO and supporting their mission and strategic business priorities. By delivering technology services that meet changing customer expectations and preferences, such as personalized, digital, and convenient solutions, Cognizant aims to help CNO address the growing challenges in the financial services industry.
Overall, the expanded partnership between Cognizant and CNO Financial Group highlights the importance of leveraging technology to enhance customer experience, optimize business processes, and drive efficiencies in the financial services sector.
